If your air conditioner is in rough shape and can't be repaired, our HVAC technician can suggest installing a new replacement unit. We'll recommend a new A/C unit that is compatible with your home set-up. Our techs are always ready to come and install a new unit as quickly as possible so we can get you back to enjoying cool air!

We repair all brands and makes of A/C units. Our mobile repair vehicles are fully stocked and ready to take care of any repairs, including emergencies. When your air conditioner needs repair, you don't need to think twice — give us a call for smooth repairs.

Annual maintenance on your air conditioner is important because it helps to keep your unit running smoothly and efficiently. Having your A/C unit serviced regularly can prevent common problems such as leaks, compressor failure, and thermal expansion. Additionally, annual maintenance can help improve your unit’s energy efficiency, saving you money on your energy bills.

Looking for an easier way to manage your annual HVAC maintenance? In collaboration with Furnace Family, we offer an HVAC Maintenance Plan that can help. Sign up to stay on top of routine service, catch issues early, and help extend the life of your system. Stay on top of your HVAC maintenance for as little as $10.95/month. Learn how.

ATCO Energy offers a 1-hour arrival window, and our techs are prepared for any situation with fully stocked vans. A/C repairs typically take less than an hour, but some may require more time, depending on what needs to be repaired.

The typical lifespan of an air conditioning unit is 8–12 years. However, this can vary depending on how often the unit is used and the type of unit it is.

Dirt, buildup or a refrigerant leak are likely culprits when it comes to a coil freeze. Crank your thermostat to the highest level and turn on the Fan Only setting for a few hours to thaw the coil.  

If you experience frequent coil freezing issues, your system and parts might be mismatched. Avoid this issue by calling ATCO Energy for new air conditioning unit installations. It takes a certified pro to know which components are compatible and correctly sized for a new unit.

An A/C unit that has completely stopped running is often due to an electrical issue. If the unit isn’t getting power, a blown fuse or tripped circuit breaker may be to blame. Reset the breaker or replace the fuse as a first step in resolving the issue. No luck? Give us a call.

The decision to replace your air conditioning unit depends on both the severity of the issue and its age. The average lifespan of a home air conditioner is about 12–15 years. So if your unit’s more than 10 years old and in need of serious repairs, it’s probably not worth fixing.    

New units purchased through ATCO Energy are covered by a warranty, may qualify for rebates and are more energy efficient than your older model. If you’re facing major repairs on an older unit, take the leap and book an air conditioning installation.

There are a few issues that could be causing an air conditioner leak. Most often this is due to a clog in the drain line which is responsible for draining condensation from the A/C unit. Dirt and debris build up, causing backup in the drain line and leaking water.    

Another potential issue is refrigerant leak. This happens when the coil in your unit ices up and melts, causing water to drip down the air conditioner.  

Unsure what’s causing your A/C leak? Call us to book diagnosis and professional repair.

Dirty air filters, obstructions in the vents, closed registers, a dirty coil, a faulty thermostat or setting the thermostat to the wrong setting could be the problem when your air conditioner isn’t cooling properly. If this has been an issue ever since your A/C unit was originally installed, it could be that the unit is too small for your home. ATCO Energy A/C installation pros can help find the right fit for your home.

If your heat pump isn't providing consistent heating or cooling, making unusual noises, or is struggling to reach the desired temperature, it may need repair. Other signs include increased energy bills, frozen coils, or a lack of airflow.  

If you notice any of these issues, it’s a good idea to have a professional inspect and repair your heat pump to prevent further damage and maintain efficiency.

It's recommended to schedule annual maintenance for your heat pump to ensure it operates efficiently throughout the year. Regular check-ups can help identify potential issues early and extend the lifespan of the system.  

If you're experiencing any issues like inconsistent temperature control or strange noises, it's best to call for repairs sooner rather than later to avoid costly breakdowns.

Not at all! Our home services are available to everyone, whether you’re an energy customer with us or not.