Privacy.

Your privacy is important to us.

ATCOenergy is a retail electricity and natural gas company operating in the Province of Alberta. We understand privacy and its importance to you. That’s why we’ve developed a Privacy Commitment that ensures the safety and security of your information. Questions or concerns regarding ATCOenergy's Privacy Commitment may be directed to ATCOenergy’s Privacy Officer at deb.atkinson@atco.com or 1-844-786-2826 for resolution.

View Privacy Commitment


All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta). Some offers, in whole or in part, may not be available in gas co-ops, municipally owned utilities, and some Rural Electrification Associations.